CoverageIQ
Labor & scheduling. Build the week against forecast volume, not guesswork.
- Demand-based shift planning
- Open-shift and coverage alerts
- Throughput per labor hour by site
Multi-tenant SaaS for multi-location operators
One operations platform for every location you run.
Labor, sales analytics, checklists, membership and equipment — five modules, one login, every site. Built for car washes and convenience stores, and for any operator staffing hourly teams against forecast volume. OperationsIQ replaces the spreadsheet stack most groups are still running on.
Every operator gets a private workspace at yourcompany.myoperationsiq.com. Add sites and modules as you grow.
CoverageIQ · Bluewave Car Wash
All 5 locations · week of Mon 6 Jul
Overview
Schedule
Labor
- Cars this week
- 7,400Forecast 8,150
- Hours worked
- 612of 640 scheduled
- CPLH
- 11.6▲ on target
- Open shifts
- 32 sites affected
Cars washed per day
All locations · demo data
Locations
Coverage status
RivertonCovered
Oak GroveCovered
Fairview1 open shift
LakesideCovered
Northgate2 open shifts
Every site, one viewRoll up the group or drill into one site.
Add modules as you growStart with one. Turn on the rest later.
Roles per locationManagers see their wash. Owners see all.
Works on the floorPhone-first for staff, desktop for the office.
The suite
Five modules. One platform.
Each module owns a job an operator actually has to do every week. They share one login, one org chart and one set of locations — so the numbers agree.
AnalyticsIQ
Sales & store analytics. Volume, ticket, mix and fuel, compared across the whole group.
- Daily volume vs forecast
- Average ticket and package mix
- Site-vs-site league tables
ChecklistIQ
Operational checklists. Opening, closing and safety tasks, time-stamped and auditable.
- Templates per site and shift
- Photo and note capture
- Completion history by person
MembershipIQ
Membership & loyalty retention. See churn before it lands in the P&L.
- Active members and plan mix
- Join, cancel and net-add trend
- Capture rate by site and shift
MaintenanceIQ
Equipment uptime. Preventive schedules and work orders per bay, not per binder.
- PM schedules by equipment
- Work orders with parts and cost
- Downtime and uptime by site
One shared foundation
Locations, people, roles and permissions are defined once and used by every module.
- SSO-ready single login
- Per-location role scoping
- SMS and email alerting
Industries
One platform. Your unit of volume.
OperationsIQ does not assume you wash cars. Each workspace is configured around the volume metric your business actually runs on — and every module reads from it. A wash counts cars. A store counts transactions and gallons. The scheduling math is the same.
Car wash
Tunnels, express and full-serve. Staff the week against forecast car counts, and watch the labor number that decides whether it worked.
The numbers it runs on
Cars washedCars per labor hour (CPLH)Membership capture ratePackage mix
Convenience stores
Inside sales and the forecourt in one view. Schedule against transaction volume, track fuel throughput, and keep opening and closing tasks provable.
The numbers it runs on
TransactionsTransactions per labor hour (TPLH)Fuel gallons per hourBasket size
Quick lube & oil change
Bay-driven throughput. Match technicians to the forecast, and see which sites turn cars fastest without cutting the ticket.
The numbers it runs on
Vehicles servicedBay throughput per labor hourAverage repair order
Drive-thru & express service retail
Anywhere a queue forms and every minute of labor shows up in the P&L. Coffee, car care, tire and quick service.
The numbers it runs on
Tickets per hourThroughput per labor hourPeak-hour coverage
Any multi-location hourly workforce
If you forecast demand, schedule hourly staff against it, and run the same checklist at every site — the platform fits, whatever you call your unit of volume.
The numbers it runs on
Forecast volumeWorked vs scheduled hoursCoverage by site
Product screens on this page use a car wash workspace as the worked example. The same views render against transactions, gallons or tickets when that is your unit.
Inside the product
Built for the person holding the clipboard.
Dense where a manager needs density, simple where an attendant needs simple. Below: AnalyticsIQ and ChecklistIQ, shown with the fictional Bluewave demo workspace.
AnalyticsIQ
Rolling 12 weeks · all sites
VolumeTicket
- Cars
- 7,400▲ 4.1%
- Avg ticket
- $12.40▲ $0.30
- Forecast
- 8,150next week
- Sites
- 5all reporting
Cars vs forecast
12-week trend · demo data
Sites this week
Cars · vs last week
Riverton1,780 ▲
Lakeside1,640 ▲
Oak Grove1,510 ▲
Northgate1,290 ▼
Fairview1,180 ▲
ChecklistIQ
Riverton · opening shift
TodayHistory
Opening checklist · 6 of 8 complete
Started 06:04 by A. Rivera
Chemical levels checked06:07
Tunnel walk-through06:12
Vacuums powered & tested06:20
Pay stations online06:24
Signage & lot sweepDue
Photo: entrance conditionPhoto req.
How it works
Live in days, not quarters.
Your workspace
We stand up yourcompany.myoperationsiq.com with your locations, org chart and roles. Import people from a spreadsheet or your existing system.
Turn on modules
Start with the module that hurts most — usually CoverageIQ. Everything shares the same sites and people, so adding the next module needs no re-setup.
Run the week
Managers schedule against forecast, staff work the checklists on their phones, and owners see every site roll up in one dashboard.
Multi-tenant by design
Your data. Your workspace. Your subdomain.
Every operator on OperationsIQ runs in an isolated workspace with its own users, locations and data. No shared tables of customer records, no “which company am I in?” confusion.
- Isolated per tenantData, users and permissions never cross company boundaries.
- Scoped by locationA site manager sees their wash. A regional sees their region. An owner sees everything.
- Grows with the groupAcquire a site on Friday, have it live in the platform on Monday.
bluewave.myoperationsiq.com
5 locations
yourcompany.myoperationsiq.com
your workspace
nextoperator.myoperationsiq.com
isolated
Example workspaces shown. Real customer workspaces are private.
On the floor
The same platform, in a back pocket.
Attendants complete checklists, pick up open shifts and receive SMS alerts from a phone. Nothing to install — it is the same workspace, rendered for a small screen.
Staff can opt in to SMS shift reminders and operational alerts. Consent is never a condition of employment, and STOP works at any time — see our SMS Terms.
My week
Riverton · 24.5 hrs scheduled
Shifts
Mon – Sat
Mon
Tue
Thu
Sat
Shaded blocks are scheduled hours; solid blocks are forecast peak.
Open shift · Fairview
Fri 12:00 – 18:00 · claim in app
J. Chen offeredPending
See it against your own week.
Bring one week of volume and one week of schedules. We will show you what CoverageIQ would have planned instead — in about 30 minutes.